Silna Health (silnahealth.com) is a health technology company that streamlines front-end RCM processes for healthcare providers nationwide. We allow providers to become financially fit and focus on what they do best - providing great care to patients. Silna manages prior authorizations, benefit, and eligibility checks on providers' behalf using a combination of cutting-edge technology to reverse engineer and automate insurance workflows, as well as a talented in-house team of experienced authorization specialists. We are based in New York City, work with healthcare providers nationwide, and have raised funding from tier 1 VCs.
As Silna strives to shape the future of healthcare by streamlining how healthcare providers clear patients for care to remain financially fit, we are experiencing explosive sales growth and need a driven Account Executive to capitalize on this momentum. We are seeking an ambitious and results-oriented Account Executive to join our team for an in-person role in NYC. This role will be the first AE hire at Silna, instrumental in the growth and success of our company. You will help define our sales strategy and be vital to Silna's ability to make a broad impact on patient's ability to receive timely care.
You'll be responsible for the full sales cycle, from prospecting to closing deals and managing accounts. This includes identifying and reaching out to potential customers, understanding their needs, demonstrating the value of Silna's solutions, and maintaining strong relationships with existing clients. You'll work closely with the product and operations teams to ensure customer success and identify opportunities for upselling and cross-selling. This role reports to Silna's CEO.
Manage full sales cycle
Prospect and identify potential customers in the healthcare provider space
Conduct outreach through various channels (phone, email, LinkedIn, etc.)
Qualify leads and schedule demos
Prepare and deliver tailored presentations, proposals, and material for every customer
Negotiate contracts and close deals
Account management
Maintain strong relationships with existing customers
Identify opportunities for upselling and cross-selling
Work closely with the operations team to ensure customer satisfaction and retention
Sales strategy and process development
Help define and refine Silna's sales strategy and processes
Create and maintain sales collateral, including presentations and case studies
Contribute to the development of pricing strategies and proposals
Market awareness
Stay up-to-date on industry trends and competitor offerings
Provide feedback to the product team on customer needs and market opportunities
Collaboration
Work closely with product, engineering, and operations teams to ensure alignment between customer needs and Silna's offerings
Participate in company strategy sessions and contribute to overall business growth
Excel in dealing with ambiguity and building from scratch
Thrive in situations where the path forward isn't always clear
Comfortable making decisions with incomplete information
Ability to create structure in unstructured environments
Experience in or enthusiasm for building and implementing sales processes from the ground up (0 to 1)
Proactive in identifying gaps in the sales process and proposing solutions
Proven track record in sales
Demonstrated success in B2B sales, preferably in healthcare technology or SaaS
Experience managing a full sales cycle from prospecting to closing
Ability to consistently meet or exceed sales targets
Are passionate about early-stage startups
Excited about the opportunity to shape the sales function of a growing company
Willingness to roll up your sleeves and do whatever it takes to drive success
Ability to balance short-term results with long-term strategic thinking
Comfortable with the rapid pace of change in a seed-stage environment
Have a customer-centric approach
Genuine interest in understanding and solving customer problems
Ability to build trust and maintain long-term relationships with clients
Are data-driven and results-oriented
Ability to use data to inform sales strategies and improve processes
This is an exciting opportunity to join a fast-growing startup and make a significant impact on the healthcare industry. If you're passionate about sales, healthcare technology, and driving growth, we want to hear from you!